Effective Starting: December 19, 2023
What This Policy Covers
This updated Privacy Policy reflects Peace of Mind Benefit’s commitments and obligations under the EU’s new General Data Protection Regulation (GDPR).
Your privacy is important to us, so the goal of this policy is to be transparent about what information Peace of Mind Benefit collects, uses, and shares.
This policy explains your rights with regards to that information. It also explains how to access and update your information, and how you can object to its use.
When we refer to “ Peace of Mind Benefit”, “we”, or “us”, we mean the Peace of Mind Benefit entity (owned by Peace of Mind Benefit Inc.) that acts as the controller or processor of your information.
This Policy Covers:
- What information we collect and how we use it
- How we share information
- How we store, secure, and transfer information
- Your data rights and choices
- Advertising
- List of data sub-processors
- Other
- Contacting Peace of Mind Benefit
When we make changes to our Privacy Policy, we will revise the date at the top of this page.
What information we collect and how we use it
Peace of Mind Benefit collects the following information about you when you provide it to us and use our services:
We use this information to correctly identify you, communicate with you, and provide you with customer support. We also use this contact information for accounting and administrative purposes, for transactional emails and to notify you about new features, releases and blog posts.
Device Information and Log Data
We collect information about the type of device you use to access Peace of Mind Benefit, as well as your device settings, operating system, browser information, connection type, IP address, and the URLs of referring pages. Additionally, we log the date and time you access our services, as well as any error or crash data.
We use device and location information to help us optimize your Peace of Mind Benefit display and performance, understand user demographics, and improve overall user experience. Your log data helps us troubleshoot errors, analyze performance, resolve reliability issues, perform security audits, and investigate potential service fraud or abuse.
Service Metadata
This data is generated automatically, when you visit Peace of Mind Benefit. It provides us with information about how you browse our website and use our app. That includes the links you click, the search terms you use, and the features you access.
We use this metadata to help us understand how our users work, and what they find most valuable at Peace of Mind Benefit. We also use this information to measure the efficiency of our product, enhance our services and guide our future development.
Support Information
When you reach out to Peace of Mind Benefit, you may contact our team through the service of a third-party support platform. The information you provide to our team, including any troubleshooting documentation or screen shots, are saved as part of your support history.
We use this information to resolve any issues you are having, relay feedback to our team, respond to your comments and requests, and confirm your purchases and refunds. We also use this data to provide you with security alerts and technical notices.
Cookie Information
Peace of Mind Benefit and our third-party advertising and analytics partners use cookies and similar technologies for tracking across different devices, websites and online services.
We use this information both for secure authentication and for the maintenance of your active sessions. Our third-party partners use cookies for the purposes of marketing, ad targeting, and performance analytics.
How we share information
We Do Not Sell Your Information
We will never sell information about you, your profile, nor your data and metadata, to advertising companies or other third parties.
Other Peace of Mind Benefit Users
Community and Forums
Peace of Mind Benefit offers publicly accessible blogs and community forums. Any comments you contribute to these platforms may be read, collected or used by any member of the public who chooses to access them. Your information may remain posted on these sites, even if your account is deleted at your request.
Legal Compliance and Fraud Prevention
In exceptional circumstances, we may disclose information about you to a third party if we receive a request and believe that the disclosure is in accordance with or required by any applicable law, rule or regulation, legal process, or enforceable governmental request. We may also do so to enforce our Terms of Service, investigate potential violations, prevent and detect fraud, track and solve security or technical issues, and protect against any harm to the rights, property or safety of Peace of Mind Benefit, its users, or the public as required or permitted by law.
Changes in Business
If Peace of Mind Benefit engages in a merger, acquisition, reorganization, bankruptcy, dissolution, sale of company assets, financing, public offering of securities, or due diligence and other steps in contemplation and negotiation of such activities, we may share or transfer information that we collect under this privacy policy, subject to standard confidentiality agreements.
How we store, secure, and transfer information
Data Security
Peace of Mind Benefit takes data security very seriously and implements the industry’s best practices and policies. We take all reasonable measures to protect your information, and to prevent any kind of unauthorized access, misuse, loss, or disclosure.
While no system is infallible, we strive to keep our systems secure and constantly updated.
Data Retention
Peace of Mind Benefit stores your information for as long as your account is active, and for a reasonable period thereafter, in case you decide to use our services again. Peace of Mind Benefit may also retain certain information for as long as necessary in order to support business operations, or as required by law.
International Data Transfers
Peace of Mind Benefit collects information internationally, and uses hosting and cloud computing infrastructure located primarily in the United States to transfer, process and store information. In order to provide you with our service, we may also transfer your data to third-party services.
Your data rights and choices
The following is a summary of choices you can make to exercise your data rights:
Opt Out of Promotional Communications
You have the right to opt out of receiving any promotional communication. To unsubscribe from our newsletter, or other promotional emails, use the link at the bottom of the message. You can also contact us directly to have your information removed from our promotional contact list. Please note that, even if you unsubscribe, you will continue to receive non-promotional, transactional messages regarding your account and other essential services.
Access and Update Personal Information
You have the right to access and edit your profile at any time. You also have the right to rectification in case your personal data is incomplete or inaccurate. If you require assistance, please contact our Support team.
Right to be Forgotten
You have the right to be forgotten which means that, at any time, you can request that Peace of Mind Benefit permanently delete all applicable data records, including your profile information, along with any user-created content. In some cases, we may need to retain partial information to fulfil our legal responsibilities.
Data Portability
You have the right, at any time, to request and receive the information that you have provided to Peace of Mind Benefit. We will provide you with your information, in a machine-readable format, so that you can make use of it in other contexts, or with other service providers.
Access Under 16 Years of Age
Peace of Mind Benefit services are not directed at children. Furthermore, we do not knowingly collect personal information from individuals under 16 years of age, unless consent is given or authorised by the holder of parental responsibility over the child. If we become aware that someone under 16 has provided us with personal details, we will take steps to delete such information. If you become aware that a child has unlawfully or unwittingly provided us with personal data, please contact our Support team.
Request That We Stop Using Your Information
Even if you have previously consented to our Terms of Service and Privacy Policy, you have the right, at any time, to change your mind and object to the collection, use, and processing of your personal information. Additionally, you are under no contractual obligation to continue to provide any information to Peace of Mind Benefit. However, we require certain information in order to provide you with our services. Therefore, if you disagree with the terms of this Privacy Policy or our Terms of Service, you should stop using Peace of Mind Benefit, and contact us so that we may delete your information.
Other
Peace of Mind Benefit may modify this Agreement from time to time and such modification shall be effective upon posting by Peace of Mind Benefit on the Site. You agree to be bound to any changes to this Agreement when you use the Site Services after any such modification is posted. It is therefore important that you review this Agreement regularly to ensure you are updated as to any changes. Peace of Mind Benefit, reserves the right, in its sole discretion, to reject, refuse to post or remove any posting (including private messages) by you, or to restrict, suspend, or terminate your access to all or any part of the Site Services at any time, for any or no reason, with or without prior notice, and without liability. Peace of Mind Benefit, expressly reserves the right to remove your profile and/or restrict, suspend, or terminate your access to any part of Site Services if Peace of Mind Benefit, determines, in its sole discretion, that you pose a threat to Peace of Mind Benefit.